Overview
This Privacy Policy explains what information Privly collects, why we collect it, how we use it, and the choices you have.
Privly is operated by MASTERPIECE Technologies Inc.
Information we collect
- Account data: email address, name (if provided), workspace and settings.
- Platform connection data: connected account identifiers (e.g., profile/page IDs) and OAuth tokens.
- Privly LinkedIn Connector data: the LinkedIn account identity, browser information, and session information needed to check connection readiness and connect the account you choose.
- LinkedIn viewer data: if you use Privly Leads, the extension may save your visible LinkedIn name, profile URL, and profile image URL so we can connect the extension to the right Privly account.
- Content you provide: post drafts, scheduled posts, captions/text, links, and media you upload.
- Usage & diagnostics: basic analytics (e.g., pages viewed, feature usage) and logs for reliability and security.
- Billing data: plan, billing period, payment status, and transaction/subscription IDs from our payment providers. We do not store full card numbers.
Analytics & cookies
We use analytics providers to understand how Privly is used (for example: which pages are visited and which features are used) and to improve performance and reliability.
Analytics typically collects device and usage information such as pages viewed, events you trigger in the app, approximate location (derived from IP), and technical data like browser type. We configure analytics to avoid collecting sensitive content where possible.
Our analytics provider may use cookies and/or local storage to recognize your browser or device across sessions. You can limit tracking through browser settings and cookie controls. If cookies/local storage are blocked, some parts of the app may not function as intended.
AI features and model providers
If you use AI features (for example idea generation, rewriting, hashtag suggestions, best-time suggestions, or in-app Help), your prompts and related context are sent to our AI processing providers to generate responses.
We configure AI requests to avoid provider-side long-term storage where supported by the provider settings. However, providers may process request metadata for abuse prevention, reliability, and legal compliance.
Payment processing
Paid subscriptions are processed by third-party payment providers. Those providers process payment information under their own privacy terms and may collect billing address, tax, and transaction details required to complete payment.
Data we access from connected platforms
When you connect a social platform, we may access:
- Account/profile information needed to identify the connected account.
- Pages/organizations you can post to (where applicable).
- Permissions and scopes required to publish content.
- In future versions (optional): comments/messages and performance metrics for analytics.
Privly Leads Chrome extension
Privly LinkedIn Connector is a Chrome extension whose single purpose is connecting or reconnecting the LinkedIn session already signed in in your browser. LinkedIn discovery is performed by Privly's configured discovery provider, not by the extension.
The extension may access or send the following data to Privly:
- Your visible LinkedIn account identity so Privly can confirm which account is being connected.
- Browser and session information needed to establish and maintain the connection you request.
- Basic connection diagnostics needed to keep the service reliable and secure.
Privly securely sends the information needed to establish the connection to a third-party platform integration provider. Privly does not retain the raw authentication information after the connection request.
The extension does not collect LinkedIn passwords, private messages, payment information, discovery results, or unrelated browsing history.
Connecting LinkedIn does not itself send a message. Automated discovery and approved outreach are handled through our platform integration providers under Privly's account-level safety limits and pause controls.
Chrome Web Store Limited Use disclosure
Data accessed through the extension is used only for its single purpose: connecting or reconnecting your signed-in LinkedIn browser session to the provider account used by Privly.
- We do not sell extension user data.
- We do not use extension user data for personalized, retargeted, or interest-based advertising.
- We share connection information with a platform integration provider only to establish and operate the LinkedIn connection you request. Other transfers are limited to service providers necessary to provide or secure Privly, legal requirements, or a business transfer.
- We do not allow humans to read extension user data except with your consent for support, for security, to comply with law, or in aggregated and anonymized internal reporting.
Why we use this data
- To let you connect accounts and authenticate with OAuth.
- To schedule, publish, and retry posts you create in Privly.
- To discover and save LinkedIn leads through the configured provider after you connect an account.
- To let you review leads, export CSVs, draft manual outreach, track replies, and manage follow-ups.
- To show your posting history and delivery status.
- To prevent abuse, detect fraud, and secure the service.
- To improve product reliability and user experience.
Where your data is stored
Privly is deployed through cloud hosting, database, storage, and content-delivery providers used to operate the web application, backend API, database, and media storage. Your exact storage region depends on the project configuration.
Retention & deletion
We keep data as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. You can request deletion at any time (see Data Deletion).
For an extension-based LinkedIn connection, Privly does not retain the raw authentication information after the connection request. We keep the connected-account identifier, connection status, and account identity while the connection is active. You can disconnect LinkedIn from Privly or request deletion at any time.
Who we share data with
- Connected platforms: when you publish or connect accounts (e.g., Meta, TikTok, X, LinkedIn).
- Platform integration providers: receive the account, browser, session, and connection information needed to establish and operate integrations that you request.
- Enrichment and discovery providers: process search criteria, public source information, and related context needed to find and qualify relevant opportunities.
- Cloud vendors: hosting, database, storage, and monitoring providers used to operate Privly.
- Analytics vendors: to understand product usage and improve reliability.
- AI vendors: to generate AI outputs from prompts you submit.
- Payment providers: to process subscriptions, renewals, invoices, taxes, and refunds.
- Communications providers: to send account, transactional, and service communications.
- Legal & safety: if required to comply with law or protect users and the service.
Security
We use industry-standard safeguards such as encrypted transport (TLS) and secure secret handling. See Security Overview.
Contact
Questions or requests? Email [email protected].